FAQ

Frequently Asked Questions :

Do you ship Internationally?

Yes.  International shipping is available upon checkout.  Please note to double check your shipping address and include apartment/condo/house number(EX. 1234 House St. Apt. 123). Any missing information can result in a order returning to me.

What is your return/refund policy?

NO REFUNDS.  If you are unsatisfied with your order upon arrival please contact me via DM @minteaparty on IG or email me at helpme@minteaparty.com

Will my order receive a tracking number?

Yes! All orders when processed will automatically receive a tracking number when the package is being prepped to ship. This is why I only offer first class package rates so as not to risk packages getting lost as often.

What do you ship your products in? Is there a chance they will be damaged in shipping?

All stickers are shipped in rigid stay flat mailers, and all other irregular objects are shipped in poly bubble mailers to protect them on their journey to you!

How long will it take to get my order?

I try my best to balance shipping orders and working on new designs!  Orders with in-stock items will ship within 1-2 weeks of placing the order. 

Any pre-order items will be subject to production time of around 3-5 weeks + 2-5 days of added shipping time.

[Delays may be expected due to manufacturing delays. Thank you for your understanding!]

Are you currently accepting any commissions?

Commissions are currently CLOSED. 

Where are you from?

Honolulu, Hawaii

What conventions will you be participating in this year?

KawaiiKon 2023 (DONE)
Anime Expo 2023 (DONE)
Comic Con Honolulu 2023 (Applied)
Anime Weekend Atlanta 2023 (Considering)
Anime Expo Chibi 2023 (Considering)

What art program do you use?

I currently use Clip Studio Paint as my primary raster digital art program.  I am also proficient in Illustrator for vector pieces for products like enamel pins etc.

What drawing tablet do you use to draw digitally?

I currently am using an Apple Ipad Pro with the Apple Pen but the majority of my learning was done on a Wacom Bamboo CTE450.

How long have you been doing art?

I've been pursuing art as a career for 13 years but have been drawing for over 20 years.